The short version
- 01Small local creators whose followers live near you often beat big names for a local business.
- 02Pay for the post and the right to run it as an ad, then put money behind the winners.
- 03Brands are on the hook for creator disclosures and claims, so put every deal in writing.
Creator marketing is older than the internet. A cavewoman selling vegetables did it the moment she held one up and told the neighbors it was good. People have always bought what someone they trust is using.
What changed is everything around her. "Influencer" became "creator." One sponsored post became a library of content you run as ads. And the rules about disclosure got sharper. Here's how a small or midsize brand should approach it now.
Think small and local first
You don't need a celebrity. You need someone your customers already listen to.
Smaller creators, often with a few thousand to a few tens of thousands of followers, tend to be cheaper, easier to work with and closer to a specific community: a Salt Lake food account, a Utah County mom who reviews kids' activities, a contractor who posts job-site videos. For a local business that specificity is the whole point. A creator with 8,000 followers who all live within 20 miles of your shop beats one with 800,000 spread across the planet.
When you vet someone, look past follower count. Read the comments. Are they real people having real conversations? Do past sponsored posts look natural or like a script read under duress? Buying fake followers is now explicitly covered by the FTC's 2024 rule on fake reviews and social media indicators, so a sudden jump in followers with no engagement is a red flag for them and a risk for you.
Your customers are creators too
Some of the best creators a business can find are already its customers. A photo-printing company that turns its college-age customers into campus reps will often beat a paid influencer.
User-generated content (UGC) is content made by real customers, or by creators hired to make content in a customer's style. It's the phone video of someone unboxing your product, the before-and-after from a client, the honest 30-second review. It usually outperforms polished brand work in feeds because it looks like the feed.
Make it easy. Ask happy customers for a short video and get written permission to use it. Run a simple referral program. Give your best customers early access and see what they post. Always ask before you reuse anyone's content.




